FAQ

Perguntas Frequentes

I acquired a fixed line from one of the companies that originated Oi before privatization and would like to know if I am entitled to Oi shares. What should I do?

All shares arising from the purchase of fixed lines before privatization resulting in shares of Oi S.A. are held in custody by Banco do Brasil. For more information about shareholding positions, as well as a statement of share transactions, shareholders or their representatives only need to present an identification document with photo in any Banco do Brasil branch. Heirs only need to present their identification document and the shareholder’s death certificate.

If there are no shares registered under the individual taxpayer’s ID (CPF) in question, but there have been shares recorded under it at some point in the past, the bank will provide a statement of all share transactions since the date of privatization. Only in case no shares have ever been recorded under the individual taxpayer’s ID (CPF) will Banco do Brasil not be able to produce statements due to the lack of share transactions.

For more information on how to redeem the shares arising from the purchase of telephone lines, please see the website of the Brazilian Securities and Exchange Commission (CVM). To learn more about the process, please click on this link:

I went to Banco do Brasil to try to find out if I am entitled to Oi shares or to obtain a statement of the shares I know I am entitled to, but they were not able to find the shares. What should I do?

If you have doubts about the information provided by Banco do Brasil or if Banco do Brasil is unable to locate your data in the system, we kindly request you to send an e-mail to RelacoesComAcionistas@oi.net.br containing the full name and individual taxpayer’s ID (CPF) of the owner of the telephone line, as well as the information provided by Banco do Brasil.

What is a Custodian Bank? How can I find out which is the custodian bank for my shares?

A custodian bank, or simply custodian/depository, is the institution responsible for physically or electronically safeguarding the financial assets (shares, bonds, etc.) held by customers and dealing with all events related to that possession.

The shares acquired through direct trading on the stock exchange are held in custody by the financial institution that carried out the transaction. If the shares were acquired as a result of the purchase of old telephone lines and have never been traded, the custodian of the shares is Banco do Brasil.

I have changed the ownership of the telephone line I had acquired before the Privatization Plan for telephone companies. Am I still entitled to shares?

Only those who have directly entered into a financial interest agreement in their own name with the local telephone company are entitled to shareholder rights.

The change of ownership of the telephone line does not necessarily grant the buyer rights over shares, given that they are different assets. Shareholder rights originate from the financial interest the promising subscriber acquired from the telephone company. As not all telephone lines were purchased under a financial interest agreement, telephone lines do not necessarily confer rights to shares.

Please note that the transfer of shares is only carried out with the express authorization of the shareholder, either directly at the depository institution or through a public power of attorney.

To find out if you still have shares, you should make an inquiry at any Banco do Brasil branch upon presentation of personal documents and proof of residence.

When was the Company’s last payment of dividends?

The Company’s last payment of dividends was in 2013. More information and official documents are available in the “Dividends” section of the website.

Where can I obtain a current share statement?

The custodian of the shares is responsible for issuing current statements. Please contact the financial institution responsible for your shares in order to obtain this information.

Why is the number of shares currently reported by my custodian different from the number of shares I acquired during the Expansion Plan for the Telephony Sector?

On April 27, 2007, Brasil Telecom Participações S.A. announced the approval of the reverse stock split in the ratio of one thousand (1,000) existing shares to one (1) share of the respective type, with the capital stock now being represented by 363,969,213 shares, of which 134,031,688 are common and 229,937,525 are preferred.

The number of shares held by all shareholders who owned or eventually came to own shares of Brasil Telecom in the period prior to 2007 changed after the reverse stock split.

Subsequently, on November 18, 2014, Oi S.A. issued a Notice to Shareholders to inform its shareholders and the market in general of the approval of the proposal for the Reverse Stock Split, in accordance with Article 12 of Law 6,404/76, of the Company’s common and preferred shares in the ratio of 10:1, so that each batch of ten shares of each type is grouped into a single share of the same type.

I sold my telephone line many years ago. Am I still entitled to shares?

The sale of the telephone line does not necessarily grant the buyer rights over shares, given that they are different assets.

To find out if you still have shares, you should make an inquiry at any branch of Banco do Brasil upon presentation of personal documents and proof of residence.

I have never redeemed dividends and the bank said I did not have any amounts to receive, why is that?

In general terms, in accordance with Law 6,404/1976 (Brazilian Corporation Law), any action claiming dividends prescribes three (3) years after the date on which they were made available to shareholders. Therefore, the right to receive dividends from corporations is subject to prescription.

However, if the share in question has specific rules regarding the payment of IOE/dividends, shareholders should directly contact the custodian for additional information.

Can I access information on my shares online or by phone?

If you are a Banco do Brasil account holder, you can access information on shares through ATMs or mobile/tablet apps. If you are not a shareholder, you can obtain information at any Banco do Brasil branch.

How can I get a statement for Income Tax Return purposes?

Pursuant to Normative Instruction SRF 698, Article 2, Paragraph 2, Item I, when total annual income from financial investments is below R$140.00, the submission of the Investment Income Report will be waived. However, shareholders may go to any Banco do Brasil branch to request their Investment Income Report, if necessary. In most cases, investors can obtain the data required to file their income tax returns by consulting their trade confirmations and reports made available by the brokerage company.

What are the rights of common shares (ON) and preferred shares (PN) and what are the differences between them?

Common shares entitle their holders to vote at the Company’s Shareholders’ Meetings and give them the right to be included in a public tender offering in case of Sale of the Company’s Control at the same price and under the same conditions offered to the Selling Controlling Shareholder.

Preferred shares do not entitle their holders to vote, except in the cases set forth in the Company’s Bylaws. They have priority in the receipt of minimum and non-cumulative dividends of six percent (6%) per year, calculated on the amount resulting from dividing the capital stock by the total number of shares of the company, or three percent (3%) per year, calculated on the amount resulting from dividing shareholders’ equity by the total number of shares of the company, whichever is greater.

For more information on the characteristics and rights of each class of shares, please access the Company’s Bylaws and the Company’s Reference Form.