Oi offers an exclusive channel for reporting complaints about employees, suppliers and service providers that break the Company’s rules and policies as well as the current law. This channel allows reporting of unethical behavior, bullying, sexual harassment, corruption, fraud, information security incidents- such as misuse of Oi’s technological assets or applications: messages, e-mails and suspicious call – among other.
You can access the link http://www.canalconfidencial.com.br/oi/ or call 0800 2822088 (only in Portuguese) to register your complaints, with all possible information. All information received will be kept strictly confidential.
If you have any complaints or need any clarification of Oi’s products or services, please contact one of the service channels available. The Company will be able to serve you better if you send your request to the right channel.