Communication and Transparency

We provide an exclusive channel for reporting complaints that involve employees, suppliers and service providers who fail to comply with internal rules and policies, as well as applicable laws. Unethical behaviors such as moral or sexual harassment, corruption or fraud, among others, can be reported. Whistleblowers can report complaints anonymously or have their identities disclosed if they wish. We guarantee the total confidentiality of the complaints, as well as non-retaliation of whistleblowers.

All complaints are investigated and evaluated by the Oi Ethics Committee. Sanctions for non-compliance with the Code of Ethics shall be subject to the Company’s disciplinary actions, which may be carried out through verbal or written warnings, suspension or termination of  employment contract, without prejudice to the filing of lawsuits.

Whistle-blowing Channel   0800 2822088