FAQ

I acquired a fixed line from one of the companies that originated Oi before privatization and would like to know if I am entitled to Oi shares. What should I do?

All shares arising from the purchase of fixed lines before privatization resulting in shares of Oi S.A. are held in custody by Banco do Brasil. For more information about shareholding positions, as well as a statement of share transactions, shareholders or their representatives only need to present an identification document with photo in any Banco do Brasil branch. Heirs only need to present their identification document and the shareholder’s death certificate.

If there are no shares registered under the individual taxpayer’s ID (CPF) in question, but there have been shares recorded under it at some point in the past, the bank will provide a statement of all share transactions since the date of privatization. Only in case no shares have ever been recorded under the individual taxpayer’s ID (CPF) will Banco do Brasil not be able to produce statements due to the lack of share transactions.

For more information on how to redeem the shares arising from the purchase of telephone lines, please see the website of the Brazilian Securities and Exchange Commission (CVM). To learn more about the process, please click on this link: http://www.cvm.gov.br/menu/atendimento/perguntas.html#Q7

I went to Banco do Brasil to try to find out if I am entitled to Oi shares or to obtain a statement of the shares I know I am entitled to, but they were not able to find the shares. What should I do?

If you have doubts about the information provided by Banco do Brasil or if Banco do Brasil is unable to locate your data in the system, we kindly request you to send an e-mail to RelacoesComAcionistas@oi.net.br containing the full name and individual taxpayer’s ID (CPF) of the owner of the telephone line, as well as the information provided by Banco do Brasil.

I have changed the ownership of the telephone line I had acquired before the Privatization Plan for telephone companies. Am I still entitled to shares?

Only those who have directly entered into a financial interest agreement in their own name with the local telephone company are entitled to shareholder rights.

The change of ownership of the telephone line does not necessarily grant the buyer rights over shares, given that they are different assets. Shareholder rights originate from the financial interest the promising subscriber acquired from the telephone company. As not all telephone lines were purchased under a financial interest agreement, telephone lines do not necessarily confer rights to shares.

Please note that the transfer of shares is only carried out with the express authorization of the shareholder, either directly at the depository institution or through a public power of attorney.

To find out if you still have shares, you should make an inquiry at any Banco do Brasil branch upon presentation of personal documents and proof of residence.

Where can I obtain a current share statement?

The custodian of the shares is responsible for issuing current statements. Please contact the financial institution responsible for your shares in order to obtain this information.

How can I get a statement for Income Tax Return purposes?

Pursuant to Normative Instruction SRF 698, Article 2, Paragraph 2, Item I, when total annual income from financial investments is below R$140.00, the submission of the Investment Income Report will be waived.

However, shareholders may go to any Banco do Brasil branch to request their Investment Income Report, if necessary. In most cases, investors can obtain the data required to file their income tax returns by consulting their trade confirmations and reports made available by the brokerage company.