I went to Banco do Brasil to try to find out if I am entitled to Oi shares or to obtain a statement of the shares I know I am entitled to, but they were not able to find the shares. What should I do?

If you have doubts about the information provided by Banco do Brasil or if Banco do Brasil is unable to locate your data in the system, we kindly request you to send an e-mail to RelacoesComAcionistas@oi.net.br containing the full name and individual taxpayer’s ID (CPF) of the owner of the telephone line, as well as the information provided by Banco do Brasil.